Your refund lands now. The banks can catch up.
Send the parcel back and Rebrse pays you on the spot, straight into your account over Open Banking. The retailer settles days later, through the same rails it always used. You just stop being the one who waits.
a flat 2% of the refund. no interest, no credit agreement, nothing on your credit file.
days after you post it back
faster payment · ref RB-4471K
Refund advance from Rebrse
+£64.19
the wait
Nobody chose this. It is just what settlement looks like from the outside.
The retailer approved your money on day three. It then spent four more days moving between an acquirer, a scheme and a bank, none of whom are in any particular rush, because none of them are the one who is out of pocket.
current account ····4402
march statement
| Date | Detail | Amount |
|---|---|---|
| 12 Mar | Parcel handed to the courier | pending |
| 13 Mar | Retailer signs for the return | pending |
| 14 Mar | Refund approved by the retailer | pending |
| 15 Mar | Sits in the acquirer batch | pending |
| 16 Mar | Weekend. Nothing settles at the weekend | pending |
| 19 Mar | Refund credited | +£64.19 |
seven days. £64.19 of yours, in somebody else’s account.
£0B
refunded to UK shoppers every year, on rails that were never built to hurry
0%
of everything bought online goes back. In fashion it is closer to a third
0m
hours a year spent chasing a refund that has already been approved
how it works
Five things happen. Four of them are over before you look up.
Navy linen shirt, 16"
Ordered 4 March · arrived 6 March
t + 0s
You start the return in the app
Pick the order, pick the item, say why. Rebrse already has the purchase from your bank feed, so there is nothing to type in and nothing to upload.
t + 0.3s
The eligibility engine scores it
Your refund history, the purchase itself and the retailer’s own record of honouring returns, weighed in under a second. Requests that do not clear are declined on the spot rather than paid and clawed back later.
t + 0.8s
The money leaves for your account
A Faster Payment over Open Banking, from our float to your account, less the 2%. Most banks credit it while you are still standing at the drop off point.
t + 0.8s
The claim becomes a token
Every advance is issued as one tokenised claim with its own reference. It cannot be redeemed twice, and it gives both sides something exact to reconcile against.
day 3 to 5
The retailer settles, quietly
The refund completes down the ordinary card and bank rails, the token closes, and the books balance. By this point you had spent the money four days ago.
why us
There is no fast option today. There is only who ends up holding the delay.
| Your bank | The retailer | Klarna and friends | Rebrse | |
|---|---|---|---|---|
| when does the money reach you | 3 to 5 days after settlement | When the queue reaches you | Only if you paid that way | Seconds |
| what it costs you | Nothing, and it shows | Nothing | Nothing, at that step | 2% of the refund |
| who carries the wait | You | You | You | We do |
| works on a debit card purchase | Yes | Yes | No | Yes |
| the retailer has to integrate | No | Already has | Yes | No |
| you can see where it is | No | A support ticket | Sometimes | Live, by token |
the 2% is not a fee for speed. it is the price of somebody else carrying the recovery risk for a week, which is the only thing that was ever actually slowing this down.
the opportunity
A £26B market that nobody has bothered to build for.
UK shoppers sent back roughly a fifth of £130B in online sales last year. Open Banking passed ten million active users, which is the first moment in this country’s history that paying that money out instantly was even possible.
£0B
total addressable
Every pound refunded to a UK online shopper in a year.
£0.0B
serviceable
Fashion, direct to consumer and electronics, where a third of orders come back.
£0M
year five target
Ten per cent of that, taken slowly and on purpose.
One refund, all the way through.
The whole model is a single arithmetic that has to hold at any volume. It holds at sixty five pounds, which is what the average UK return is worth.
- average refund
- £65.00
- rebrse fee, 2%
- £1.30
- paid to the shopper
- £63.70
- days of exposure
- 3 to 5
- cost to the retailer
- £0.00
- breakeven
- quarter 8
Q2 2026
Consumer launch
App and web live in the UK. Fashion first, because fashion returns most. Five thousand shoppers, half a million pounds of refund volume.
Q4 2026
Scale and validate
Electronics and homeware. Bank partnerships on Open Banking rails. Twenty five thousand shoppers, five million pounds of volume.
Q1 2027
Retailer integration
Rebrse embedded in the returns flow itself, with a platform fee in place of the consumer one. Twenty million pounds of volume.
safety
Boring on purpose.
A company that pays out before it gets paid has exactly one way to survive, and it is to be unfashionably careful about everything else.
Risk and compliance advised from inside the industry, not read off a template.
Former Head of Global Financial Crime
Advisory and Oversight, ING and HSBC
regulation
On the FCA pathway, not around it
Rebrse has applied to the FCA Regulatory Sandbox and is working toward full authorisation, operating under an appointed representative arrangement in the meantime. Payment initiation and account information are provided by an FCA authorised third party.
your bank login
We never see it, and never will
The connection is made inside your own banking app under the UK Open Banking standard. Rebrse receives a scoped, revocable token. You can withdraw it from your bank or from us, at any moment, without asking anyone.
credit
This is not a loan
You are being advanced money a retailer already owes you against goods you have already sent back. There is no credit agreement, no interest, no affordability assessment and nothing reported to a credit reference agency.
risk
The exposure sits with us
Between paying you and being settled, the unrecovered amount is Rebrse capital at risk. That is why some requests are declined before payout rather than reversed after it, and why the eligibility engine is the oldest part of the codebase.
data
Minimised, never sold
We take the transaction data required to establish that a purchase happened and nothing beyond it. It is not sold, not brokered and not used to build a profile for anyone else. UK GDPR, with retention and deletion written down before launch rather than after.
engineering
Money is an integer, and history is immutable
Every amount is held in whole pence, never a floating point number. Every movement is a double entry journal that the database itself refuses to update or delete. Corrections are posted as reversals, so the record of what happened cannot quietly change.
questions
The ones people actually ask.
Anything not covered here goes to a person, not a form. hi@rebrse.com
Seconds. Once your return is on its way and the request clears our eligibility check, the payout leaves over Open Banking as a Faster Payment. Most UK banks credit it before you have left the drop off point.
A flat 2% of the refund value, taken from the payout. On a typical £65 return that is £1.30. There is no subscription, no interest and no late charge for the shopper, because Rebrse is not lending you money against your future income.
No. Rebrse advances money that a retailer already owes you against a return you have already sent. There is no credit agreement, no affordability check on your borrowing and nothing reported to a credit reference agency.
Never. The connection runs through TrueLayer under the UK Open Banking standard. You approve it inside your own banking app, we receive a revocable read token, and you can withdraw consent at any time from your bank or from Rebrse.
No. Rebrse sits on the shopper side and settles with the retailer through the same card and bank rails they already use. Retailers pay nothing and integrate nothing to be covered.
That risk is priced into the fee and carried by Rebrse, not passed back to you as a surprise. Our eligibility engine scores every request against your transaction history and the retailer’s own return record before we pay, which is why some requests are declined rather than approved and clawed back later.
Around 95% of UK current accounts from day one, through our Open Banking providers. If your bank is not covered yet, you will be told before you connect rather than after.
Rebrse is on the FCA authorisation pathway and has applied to the FCA Regulatory Sandbox, operating under an appointed representative arrangement in the interim. Payment initiation and account information are provided by an FCA authorised third party provider.